FLUENT BOOKKEEPING
Privacy Policy
Effective Date: 5-16-2026 • Last Updated: 5-16-2026
1. Introduction
Fluent Bookkeeping (“Fluent Bookkeeping,” “we,” “us,” or “our”) operates the website located at https://fluentbookkeeping.com (the “Site”). This Privacy Policy explains what information we collect when you visit our Site, how we use it, and the limited circumstances under which it may be shared.
This Site is a general-information website. It describes our bookkeeping services and provides contact information for our business. No financial data, client records, or sensitive account information is collected through this Site, and no client portal or transaction processing occurs here.
By using this Site, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
If you submit our contact form, we collect the following information:
- First and last name
- Email address
- Phone number
- Business or company name
- The content of your message
We do not collect payment information, financial records, Social Security numbers, tax identification numbers, or any other sensitive financial or government-issued identification through this Site.
2.2 Information Collected Automatically
When you visit the Site, our web hosting provider and any analytics tools we use may automatically collect certain technical information, including:
- Your Internet Protocol (IP) address
- Browser type and version
- Operating system
- Pages visited and time spent on the Site
- Referring website (the page that linked you to our Site)
- Date and time of your visit
This information is collected in the aggregate and is used for website security and performance purposes. It is not used to identify individual visitors unless required for fraud prevention or legal compliance.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiry or contact form submission
- To provide information about our bookkeeping services
- To schedule a consultation or follow-up call, if requested
- To maintain and improve the performance and security of the Site
- To comply with applicable legal obligations
We do not use your information for automated decision-making, profiling, or any purpose incompatible with the reasons you provided it.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing or commercial purposes.
We may share your information in the following limited circumstances:
- Service Providers: We may share information with our web hosting provider, email service provider, or website platform (such as WordPress) to the extent necessary to operate the Site and respond to your inquiry. These providers are permitted to use your information only to perform services on our behalf.
- Legal Requirements: We may disclose information if required to do so by law, court order, or government request, or if we believe disclosure is necessary to protect the rights, property, or safety of Fluent Bookkeeping, our clients, or the public.
- Business Transfers: If Fluent Bookkeeping is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via a prominent notice on the Site if such a transfer occurs.
5. Cookies and Similar Technologies
Our Site may use cookies — small text files stored on your device — for the following purposes:
- Strictly Necessary Cookies: Required for the Site to function properly, such as session management and security. These cannot be disabled.
- Analytics Cookies: Used to understand how visitors use the Site (for example, which pages are visited most often). We may use Google Analytics for this purpose. See Section 8 for more information.
You can disable cookies through your browser settings at any time. If you disable cookies, some portions of the Site may not function as expected. Most browsers allow you to control cookies through their settings preferences.
6. Data Security
We implement reasonable administrative and technical safeguards to protect the information we collect through this Site from unauthorized access, disclosure, alteration, or destruction. These measures include secure HTTPS transmission, access controls on our hosting environment, and limiting internal access to contact form data to personnel who need it to respond to your inquiry.
No method of transmission over the Internet is completely secure. While we take reasonable precautions, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately using the information in Section 12.
7. Data Retention
Contact form submissions are retained for as long as necessary to respond to your inquiry and for a reasonable period thereafter in the event of follow-up questions or a subsequent service relationship. We do not retain contact form data indefinitely. Automatically collected technical data (such as server logs) is retained by our hosting provider in accordance with its standard retention practices, generally for no more than 90 days.
8. Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC (“Google”), to understand how visitors use our Site. Google Analytics collects information such as pages viewed, time spent on the Site, and general geographic location (at the city or region level). This information is collected in the aggregate and is not used to identify individual visitors.
Google Analytics uses cookies to collect this data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout. For more information on how Google collects and uses data, please review Google’s Privacy Policy at https://policies.google.com/privacy.
9. Third-Party Links
Our Site may contain links to third-party websites or resources for your convenience. These links do not constitute an endorsement by Fluent Bookkeeping of those websites or their content. We have no control over and assume no responsibility for the content, privacy practices, or security of any third-party website. We encourage you to review the privacy policy of any third-party site before providing personal information.
10. Children’s Privacy
This Site is intended for use by adults and business owners. We do not knowingly collect personal information from children under the age of thirteen (13). If we learn that we have inadvertently collected information from a child under 13, we will promptly delete it. If you believe a child has submitted personal information through our Site, please contact us at the address in Section 12.
11. Your Privacy Rights
Depending on the state in which you reside, you may have certain rights with respect to your personal information. These may include the right to:
- Know what personal information we have collected about you
- Request access to or a copy of your personal information
- Request correction of inaccurate information
- Request deletion of your personal information, subject to applicable exceptions
- Opt out of the sale of your personal information (we do not sell personal information)
These rights apply under applicable state laws including, but not limited to, the California Consumer Privacy Act (as amended by the California Privacy Rights Act), the Virginia Consumer Data Protection Act, the Colorado Privacy Act, and similar laws in other states.
To exercise any of these rights, please contact us using the information in Section 12. We will respond to verifiable requests within the timeframe required by applicable law.
We do not sell personal information and we do not share personal information for cross-context behavioral advertising purposes.
12. Florida Residents
If you are a Florida resident, Fluent Bookkeeping complies with the Florida Information Protection Act, Fla. Stat. § 501.171 (“FIPA”), and the Florida Deceptive and Unfair Trade Practices Act, Fla. Stat. § 501.201 et seq. (“FDUTPA”). In the event of a data breach involving your personal information, we will notify you as required by FIPA.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, or to exercise your privacy rights, please contact us:
Fluent Bookkeeping
258 SW Monroe Cir N
St Petersburg, FL 33703
Email: privacy@fluentbookkeeping.com
Phone: 727-537-0512
Website: https://fluentbookkeeping.com